FAQS

Everybody’s got questions. If we haven’t answered yours below, please get in touch and an UrbanVolter will get back to you as soon as possible. We’re always happy to help.

+ What is UrbanVolt, and what do you do?

Our mission at UrbanVolt is to radically reduce global energy consumption.

We do this by making businesses as energy efficient as possible. This means starting with LED lighting via our Light as a Service (LaaS), and then introducing any other technologies which are applicable to our client’s sites.

Once we have driven as much efficiency as possible under the roof, we then partner with our clients to introduce renewable technology such as solar.

+ Light as a Service? How does that work?

UrbanVolt’s Light as a Service (LaaS) was designed to make it easy for your business to do the right thing for the environment and your bottom line.

It includes every aspect of a lighting upgrade from start to finish: all capital investment so there is no deposit or down payment; a simple one page agreement; the best quality LED product so that you do not suffer light failures; project management of the entire installation; and maintenance for 5 years too.

This makes it a simple process for you, and allows you to focus on your core business.

+ How is UrbanVolt paid?

UrbanVolt is paid through a monthly subscription charge. Most of our clients find that our cash flow positive model means their monthly savings on their electricity bill more than covers the cost of their subscription. Payment commences one month after your installation is complete.

Our service agreements range from five to ten years, depending on your business requirements.

+ Is this a lease?

This is not a lease, nor is it financed lighting. There are absolutely no interest charges embedded in our service fees and our offering is completely off-balance sheet for your company, so it won’t impact your financial covenants or borrowing capacity in the future.

+ How do you price my project?

We created a pricing platform in order to make it easy for large companies to instantly gather data on multiple sites across multiple territories. We designed this platform so companies would no longer have to spend months, or years, carrying out site surveys and ‘pricing’ projects.

The UrbanVolt platform uses data from the hundreds of projects that we have already completed, and four pieces of site-specific information, to create a customized quote.

+ I see maintenance is included. How does that work?

If a fitting fails, UrbanVolt are responsible for its repair — no questions asked.

Our Installation and Maintenance agreement states that we must replace a failure inside 30 days or the customer can postpone that month’s service charge, until the issue is resolved. We are confident, given the very low failure rate of our fittings, that this will never be an issue.

+ I’m interested in upgrading my facility to LED. What’s the next step?

Great, we’re delighted to hear that you want to make your business as energy efficient as possible.

Call us on +353 (01) 699 3340 or email [email protected]. We’ll go through some basic qualifying questions and answer any questions you may have.